FAQs
Shopping Information
How do I order?
Can I have the invoice of my orders?
Yes, you can receive an invoice for your orders.
If you are a company, please note the message in the cart section. Before completing your purchase, click the button and create a professional account. This allows you to add your company details, including VAT number, ensuring your invoice includes all necessary information.
Shipping Information
How much are transport costs?
Transport costs depend on the destination country.
For the following standard delivery destinations, shipping costs are applied as follows:
Europe: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom
- Free Shipping: on all orders of €150.00 and above
- Shipping Fee: €12.90 on orders under €150.00
For destinations not listed above, shipping conditions may vary. In these cases, we will be pleased to provide a personalized shipping quote based on your location and order details.
Important: For deliveries outside the European Union, shipments are made under DAP (Delivered At Place) terms. Any import duties, local taxes, customs fees, or clearance charges are the responsibility of the recipient.
When will I receive my order?
All GHIDINI 1849 products are crafted in our artisanal workshop in Italy. Most items are made to order in your selected finish, while a limited selection is available for immediate delivery.
- Each product page displays its specific estimated delivery timeframe
- The estimated delivery timeframe is also shown on your order status page
- Delivery times may vary depending on product availability and selected finish
- Once your order is ready, you will receive an email notification with the courier’s tracking number
All items are carefully packaged to ensure they reach you in perfect condition.
Payment Information
Which payment methods do you accept?
Order Returns
Can I use my right of withdrawal?
We invite you to read the following article: Returns and Refunds Policy
If you have any further questions, please don't hesitate to contact us at info@ghidini1849.com
Do you have a question?
If you have an issue or question that requires immediate assistance, you can click the button below to access the contact form or to chat with us on WhatsApp.
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