Shipping policy

Shipping policy

We ship our products worldwide from the GHIDINI 1849 workshop in Italy. Delivery costs and times depend on the destination and the product ordered.

Standard destinations

For the countries listed below, shipping is:

  • free for orders of €150 or more
  • €12.90 for orders under €150

Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and the United Kingdom.

Shipments outside the EU

Unless otherwise stated in the quote or order confirmation, shipments to countries outside the European Union are made on DAP (Delivered At Place) terms.

Customs duties, import VAT, customs clearance charges and any other fees applied in the destination country are not included in the shipping cost and are normally paid by the recipient.

These amounts are set by the authorities and competent bodies of the destination country and cannot be determined in advance by GHIDINI 1849.

Other destinations

For destinations not included among the standard ones, you can request a personalized shipping quote via the Request shipping quote page.

The quote will indicate:

  • the shipping cost
  • the available service
  • the applicable delivery terms

Delivery times

Most of our products are made to order in the GHIDINI 1849 workshop, in the selected finish and configuration. Some items may instead be available for immediate dispatch.

Delivery times are calculated according to:

  • the selected product
  • the chosen variant or configuration
  • the destination and market selected on the website

The current estimate is shown:

  • on every product page
  • in the cart
  • on the order status page after purchase

For made-to-order products, the stated time also includes production.

Times may therefore vary from one product to another and according to the destination. Where a specific delivery date has been agreed, the date stated on the order or in the related confirmation applies.

Tracking and packaging

We usually ship with UPS or FedEx, choosing the most suitable courier according to the destination, the type of shipment and the characteristics of the order.

When the order is handed over to the courier, you will receive an email with the tracking number so you can follow the shipment.

All products are carefully packed according to their characteristics to protect them during transport.

Transport damage

If the parcel or product shows visible damage upon delivery, please report it immediately to the carrier and contact us as soon as possible.

To allow us to properly assess the damage and manage any claim with the carrier, please report any transport damage to us within 14 days of delivery and keep the product and its original packaging until the necessary checks have been completed.

Last updated: September 2026. See also Returns and refunds and Warranty.